• Personal Information: When you make a purchase or register on our site, you provide information directly to us, such as your name, email address, mailing address, phone number, and payment information.
• Non-Personal Information: Information that does not directly identify you, including your IP address, browser type, device information, and browsing behaviour on our site.

• Directly from You: When you provide it to us by filling out forms on our website, making a purchase, or contacting us.
• Automatically: As you navigate the site using cookies and other tracking technologies that collect data about your browsing activities.

• To Process Transactions: To complete your purchases and provide the products or services you request.
• To Improve Our Website: To personalize your experience and understand how users interact with our site.
• To Communicate with You: To respond to your inquiries, send you order updates, and provide information about products, services, or promotions if you have opted to receive such communications.

We partner with third-party providers who assist us in delivering our services. These providers collect, use, and disclose your information only to the extent necessary to perform the services they offer on our behalf.

However, certain third-party service providers, such as payment gateways and transaction processors, have their privacy policies regarding the information we are required to provide for purchase-related transactions. We recommend reviewing their privacy policies to understand how these providers will handle your personal information.

Please note that some providers may be located in or have facilities in jurisdictions different from yours or ours. Choose to proceed with a transaction involving a third-party service provider. Your information may be subject to the laws of the jurisdiction(s) where the provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information in completing the transaction may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, our Privacy Policy and Terms of Service no longer apply.

Text messaging originator opt-in data and consent information will not be shared with third parties.

You may be directed to other sites when you click on links on our website. We are not responsible for the privacy practices of these sites and encourage you to review their privacy statements.

We use Google Analytics to gain insights into who visits our site and what pages are viewed.

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s data, not sell the consumer’s data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We want to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. We do not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we recommend you contact us immediately by emailing us at customerservices@pawpup.com or via mailing us at below mentioned address, and we will do our best efforts to promptly remove such information from our records.