Terms of Services
- Acceptance of Terms
By accessing and using the PAWPUP website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated by reference into these Terms.
- Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after posting changes constitutes your acceptance of those changes.
- Use of the Website
- Eligibility: You must be 18 years old to use our website. By using the site, you represent that you meet this age requirement.
- User Account: If you create an account on pawpup.com, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
- Prohibited Conduct: You agree not to engage in any activity that may harm the website or its users, including but not limited to:
- Violating any applicable law or regulation.
- Interfering with the website’s operation.
- Attempting to gain unauthorized access to our servers or other systems.
- Using the website for fraudulent purposes.
- Product Information and Availability
- Product Descriptions: We strive to ensure accurate product descriptions, images, and pricing on pawpup.com. However, we do not warrant that the information is complete, current, or error-free. If a product is not as described, your sole remedy is to return it unused.
- Product Availability: We make every effort to maintain product availability but cannot guarantee that any product will be in stock at the time of your order. We reserve the right to discontinue any product at any time.
- Pricing and Payments
- Pricing: All prices listed on pawpup.com are in US Dollars and are subject to change without notice. Prices do not include applicable taxes, shipping, and handling fees, which will be calculated during checkout.
- Payment Methods: We accept various payment methods, including major credit cards, PayPal, and other forms of payment as indicated on the website. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
- Shipping and Delivery
- Shipping: We ship products to the locations specified on our Shipping Policy page.
- Delivery: We aim to process and ship orders promptly. However, delivery times are estimates and not guaranteed. PAWPUP is not responsible for delays caused by carriers or events beyond our control.
- Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, please refer to our Return Policy for detailed instructions on returning products. Items must be returned in their original condition within 30 days of receipt.
- Refunds: Refunds will be processed once the returned item has been received and inspected. Refunds will be issued to the original payment method within 7 days of approval.
- Intellectual Property
- Ownership: All content on pawpup.com, including but not limited to text, graphics, logos, images, and software, is the property of PAWPUP or its content suppliers and is protected by intellectual property laws.
- Use of Content: You may not reproduce, distribute, or create derivative works from any content on pawpup.com without our express written permission.
- Third-Party Links
Our website may contain links to third-party websites that we do not operate. We are not responsible for the content or practices of these third-party websites. Access to and use of these third-party websites is at your own risk.
- Disclaimer of Warranties
PAWPUP provides the website and its content on an “as is” and “as available” basis without any warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website will be error-free, secure, or uninterrupted.
- Limitation of Liability
To the fullest extent permitted by law, PAWPUP shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or purchasing products from the website. Our total liability for any claim arising from or relating to these Terms shall not exceed the amount you paid for the product in question.
- Indemnification
You agree to indemnify and hold harmless PAWPUP, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website, your violation of these Terms, or your violation of any rights of a third party.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of Florida, United States without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Florida, United States.
- Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Termination
Without notice, we reserve the right to terminate or suspend your account and access to pawpup.com for conduct that we believe violates these Terms or is harmful to our users, us, or third parties.
- Contact Information
If you have any questions about these Terms, please get in touch with us at:
- Email: hello@pawpup.com
- Phone: 727-300-6388
- Mailing Address: 7901 4th St N STE 5059, St. Petersburg, Florida 33702
Thank you for choosing PAWPUP. We value your business and are committed to providing you with the highest quality pet care products and customer service.